Bont Rowing Adjustable Heel Cords
Bont Rowing adjustable heel chord allows for easy on the go adjustment of heel tie length and removal of shoes.
Clip – 316 Marine Grade Stainless Steel
Chord – Dynema
Bont Rowing prioritise FedEx for all global shipping however, local carrier services may be used where appropriate. Tracking is made available on all shipped goods and is generally received within 7-10 business days from time of order.
Delivery times vary depending on country and exact location however, Bont Rowing online orders normally take anywhere from 10-14 business days to be delivered once tracking is made available. Small parts orders shipped via local services may may take up to 12-17 business days to arrive. Please be advised we are experiencing delays in deliveries due to the limited number of flights available for courier services and the impact of COVID-19. This can also mean orders are sent via multiple transit locations in addition to sitting in certain ports for multiple days as it awaits the next available courier flight. Once shipped, orders cannot be expedited and enquiries cannot be made regarding updates to estimated arrival times.
Bont Rowing makes every effort to ensure your order is shipped and delivered to your address as quickly as possible by covering the cost of regular duties and import taxes. Please be advised however, certain circumstances beyond our control may arise where additional fees are applicable for your order to be delivered. If you have concerns about the possibility of paying an additional fee on delivery to your country or region, please get in touch with the team at Bont Rowing to discuss your ordering options.
Bont Rowing offer 30-day returns on any full price shoes or parts purchased from our online store at shop.bontrowing.com. Any product being returned or exchanged must be in original condition and show no signs of installation of parts or hardware. See our Returns Policy for details around return, exchange and refund.
Bont Rowing offer a 30-day returns policy on any full price shoes or parts purchased from our online store. Any product being returned or exchanged must be in original condition and show no signs of installation of parts or hardware. Follow the instructions below for a fast and hassle-free return or exchange:
All full-priced product(s) are illegible for return and refund – excluding shipping – within 30 days of being received. All returns must be in new condition and include all original packaging. Return shipping costs and insurance must be covered by the customer. Unfortunately Bont Rowing is unable to accept liability for any damaged, lost or delayed return products.
At Bont Rowing, we have done everything possible to ensure your size selection is the right one. We understand however, that even with our Size Wizard and Size Chart, it's not always possible to determine the best fit without trying them on. So, that's why we give you 30 days from receipt to exchange your shoes for a different size or color.
As per our returns policy, the customer is responsible for the cost of returning the goods to the nearest warehouse in addition to shipment of replacement product(s). Please be advised we recommend you take up insurance when returning any products as Bont Rowing cannot be held responsible for lost, damaged or delayed items.
Exchange of shoes from our Clearance section will incur a handling fee.
In order to return of exchange an item, please email firstname.lastname@example.org with the following information:
- Your order number
- Reason for return and/or exchange
- Return shipping address including full name of recipient, email and contact phone number
A representative from Bont Rowing will contact you within two working days with details on the nearest location for return products.
All products(s) purchases in store should returned to the retailer for exchange and/or refund.